profile

Hello! We are TruPotential Group!

Leadership Insights #18: Clearing the Fog: Navigating Emotions for Better Listening and Communication

Published 4 months ago • 2 min read

My journey toward mastering difficult conversations and active listening experienced a shift several years ago during a crucial exchange with a peer who was not only a mentor but also a friend. His feedback on a decision I had impulsively made, driven more by emotion than logic, was meant to be constructive. Yet, my emotional response clouded not just my judgment, but also impaired my listening ability. This incident underscored the vital importance of balancing emotional instincts with the ability to actively listen and consider others’ viewpoints.

During this intense conversation, my emotions flared, muting the actual words and the inherent support and concern in his message. My defensive stance not only obstructed the potential growth from his feedback, but also underscored a significant flaw in my communication skills: the lack of active listening. This insistent was a wake-up call, revealing that my emotional reactions were barriers not only to effective decision-making but also to understanding and being understood.

-Erin Robison,
Owner/Founder TruPotential Group

3 Resources from TruPotential Group

Active Listening Tips During Highly Emotional States - Can you recognize when your emotions are overpowering your ability to listen? Here are four tips that can help you manage your emotions honestly and move to a position of active listening in order to understand others better.


Happy Hour Mixer + Mini Workshop on How to Navigate Difficult Conversations - Join us on Wednesday, February 28th at the AC Hotel in Frisco, CO from 5:30-6:30 to mix and mingle and learn how to identify your conflict style and how it affects others; what is at the root of each type of conflict so you can get to the real issue; effective lines to initiate the difficult conversation and respectfully diffuse heightened emotions. (Don't live in Colorado? Not to worry, reach out to schedule a full workshop for you or your team!)


Happy Hour in Boston? - Please join me, along with special guest Page Fehling, to connect with peers, exchange ideas, and foster new professional relationships. Tuesday, March 5th at Boston Moxie's Seaport Restaurant from 5:30-7:30 PM.


2 Leadership Resources From Others

Emotional Agility by Susan David: David’s insights have empowered me to leverage my emotions as a strength rather than a setback.

HBR Guide to Dealing with Conflict by Harvard Business Review: A foundational resource for conflict navigation skills


1 Quote to Remember

Another TruPotential Coaching Client Takes Home the Gold!

Congratulations to Riley Cross and Team USA for taking home the gold at Concacaf they are off to the World Cup! If you have a student elite athlete interested in College Interviewing 1:1 Class, reach out here! We'd love to help!

Follow Us On Social Media

We share leadership and nonverbal tips each week on social! Share this newsletter with a friend and follow us on Social Media! Let's keep the dialogue running across all platforms to help each other grow as leaders!


TruPotential Group

We are TruPotential Group focused on innovative, energizing leadership development for corporations and teams. We specialize in change management, one-on-one executive coaching, communication workshops, personality profile assessments, presentation and facilitation skills, media training, in-person and virtual facilitation. Contact us to learn more.

Have questions? Hit reply to this email and we'll help out!

TruPotential Group
trupotentialgroup.com
Denver, Colorado


Unsubscribe · Preferences

Hello! We are TruPotential Group!

Leadership Development & Corporate Training | Executive Coaching

Check out our past newsletters, resources, products & services below!

Read more from Hello! We are TruPotential Group!

Happy Hour with dear friends and colleagues in Boston We are passionate about learning how to communicate confidently and working together towards reaching our full potential. That's why we are SO EXCITED to launch an exclusive membership community, the Communications Course! We've heard your questions as we've met you around the country and want to be even more available to meet you where you're at in your journey and professional worlds! This Communications Course is more than just an...

17 days ago • 3 min read

A big shout-out to Nikola Jokić of the Denver Nuggets; this man absolutely fascinates me. There’s something about the way he behaves on and off the court that I deeply admire and respect. Watching him during interviews, I find myself completely engaged, absorbing every single word he says. Keep in mind, he speaks very few words, and that’s one of the things I respect so much about him as a player and a leader. I have become a basketball fan because of the Denver Nuggets. I admire how true...

about 2 months ago • 3 min read

I have not been out much over the last few weeks, other than to physical therapy appointments, but I am very grateful to live in such a beautiful place. Pictured above is an unfiltered sunset view from my bedroom which has become a sanctuary for healing, reading, and writing. I know that the renewed strength I desire for my knee and body in the future is contingent on my discipline and consistency today. PT and rest are vital. There are many days when I'm tempted to push ahead with activity...

2 months ago • 2 min read
Share this post