Early in my career, I encountered a transformative experience that shaped my leadership style.
Unfortunately, I chose to ignore an employee's toxic behavior because of their exceptional skills and performance. Tolerating their negativity affected our team's morale and trust in my leadership. The toxic environment undermined my credibility and gave the impression of favoritism. Though my belief has always been in a people-first approach, corporate pressures and the fear of impacting the team's performance made me hesitant to address the issue promptly. This only exacerbated the problem, spreading the toxicity throughout the team and impacting productivity.
Although the numbers looked great, we were struggling as a team. Conference calls were brutal, no one spoke up, and when people did, other team members would cut them off or dismiss their ideas. When we were fortunate enough to be together as a team, I would hear gossip and noticed the silos and team members avoiding each other. It was a clear example of what poor leadership can do to impact a team.
I wanted to jump across the table because his feedback made me feel vulnerable and upset, but I made a commitment to the team that I would always listen and adapt to do what was right for the team. I replied, "Thank you for having the courage for sharing this with me. I appreciate your dedication to wanting to improve the culture."
Knowing he had a leadership and development background, I asked, "Do you have any ideas?" He replied, "Yes, I do." :)
I share my personal journey and the lessons I've learned, hoping to inspire fellow leaders to prioritize their team's well-being, build trust, and create a culture where success and a sense of belonging thrive together. Let's embrace leadership that genuinely cares for our people while driving remarkable results.
Avoid Toxicity in the Workplace and Build a Thriving Work Culture
In the fast-paced corporate world, leaders often face immense pressure to achieve impressive results. While striving for success is vital, focusing solely on numbers and neglecting the well-being of employees can have devastating consequences for an organization’s culture and long-term success.
There are several negative consequences that take place when we put results over people. Some examples:
Instead, we want to build a thriving work culture that balances achievement with the well-being of your team. Here are some things to consider implementing today:
I share more details in our article below. Reach out if you have any specific questions about your particular situation.
The way we “team” is more complex than ever before. Whether we are collaborating in person, through screens, or a little of both, building a successful team can feel downright impossible. The Five Behaviors® model focuses on building skills and understanding in the areas of Trust, Conflict, Commitment, Accountability, and Results. This provides a common language for your teams to build a solid foundation, stay productive, and avoid toxic behaviors. We can facilitate this training in person or virtually.
Where in the World is George?
Meet George, our Chief Happiness Officer! George is working at Copper Creek Golf Course in Colorado helping Morgan, a ranger and Val his BFF and beverage cart girl. He is always up for some goose-chasing action whenever it's needed and would love to be a permanent addition to the bev cart team!
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