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Leadership Insights #17: What First Impression Do People Have When They Hear Your Voice?

Published 5 months ago • 2 min read

As a kid, I eagerly awaited the ice cream truck's jingle, hoping my parents would indulge my sweet tooth. As soon as I heard it, I excitedly shouted, "Ice cream, ice cream!" hoping my parents would give in to my pleas. But they responded differently than I hoped.

In my frustration, I escalated my efforts, yelling, "I want ice cream!" and even throwing myself against the front door to convey just how much I craved that sweet treat.

Despite these heightened tactics, the answer remained a calm "no."

Over time, I realized they weren't rejecting the request, but rather the way I asked. I eventually learned how to get the ice cream. ;)

This childhood revelation taught me that in life, it's not just about what you say, but how you say it.

This experience was my first real understanding of the importance of vocal delivery, a lesson that is crucial in leadership. Leadership communication involves more than words—it's about the art of delivery.

-Erin Robison,
Owner/Founder TruPotential Group

3 Resources from TruPotential Group

Is Your Vocal Image Muting Your Message? - Most people are just trying to deliver a message, giving attention to the words that they are saying. However, your voice's speed, volume, pitch, and pauses are crucial in conveying your message effectively. Continue reading this article for more tips and download this resource to print off and share with others.


Happy Hour Mixer + Mini Workshop on How to Navigate Difficult Conversations - Join us on Wednesday, February 28th at the AC Hotel in Frisco, CO from 5:30-6:30 to mix and mingle and learn how to identify your conflict style and how it affects others; what is at the root of each type of conflict so you can get to the real issue; effective lines to initiate the difficult conversation and respectfully diffuse heightened emotions. (Don't live in Colorado? Not to worry, reach out to schedule a full workshop for you or your team!)


50 Things I Learned From Starting a Business - Back in 2019, I had a decision to make: stay with a corporate job and all the safety I had grown to know over 25 years, or try something different and start my own business. The safe route was tempting. I had some great offers with people I liked, trusted, and respected. However, there was something burning inside me SCREAMING, “No!" I realized that my purpose was to help others reach their true potential just as my parents had done for me. I decided to just go for it and start TruPotential Group. Read 50 of the top things I learned!


2 Leadership Resources From Others

How To Speak So That People Want To Listen - This TedTalk by Julian Treasure really is a treasure of practical tips around speaking influentially. In this useful talk, the sound expert demonstrates the how-to's of powerful speaking -- from some handy vocal exercises to tips on how to speak with empathy. A talk that might help the world sound more beautiful."

What Is Vocal Fry? - What does vocal fry sound like? Why do people do it? If we catch ourselves doing it, how can we learn to avoid it and why? This article explores the history and impacts of vocal fry.


1 Quote to Remember

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TruPotential Group

We are TruPotential Group focused on innovative, energizing leadership development for corporations and teams. We specialize in change management, one-on-one executive coaching, communication workshops, personality profile assessments, presentation and facilitation skills, media training, in-person and virtual facilitation. Contact us to learn more.

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trupotentialgroup.com
Denver, Colorado


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